One of our main goals at tp24 is to provide excellent customer service.
Here is some of the feedback we have received.
This is not a complaint, rather the opposite! Yours is the only place I can find that sells the lights I need so the discount will come in handy. I have been impressed with both your service and the courier. The whole process was trouble free, I think the couriers were good because they dropped it at my newsagent rather than me wait in. All the emails from your company were appreciated as well, wish all my on-line orders were as hassle free as this.
Thanks for your message. I can confirm I have received and fitted my lamps, and our kitchen is now much brighter :-)
If it’s not too early, wishing you and all the fabulous team at tp24 a Merry Christmas and a Happy New Year.
Great service with replacement bulbs! Reported on Friday, arrived today thanks
Thank you for your email. Yes the bulbs all arrived safely and promptly and did the job ( one in use already – rest as spares ). Excellent service from ordering to delivery and now after sales. Also received the discount card but not sure I will need more bulbs by then. Hope not with the 2 year guarantee I have registered the bulbs with you as well.
The whole process from talking to your sales team (to check bulb compatibility), ordering, delivery and after sales from tp24 has been fantastic. Please feel free to use my comments on your website if you would like. It is brilliant to know there are companies out there that can deliver such a great service.
Well done tp24.
I will certainly be back when I need more bulbs and would strongly recommend tp24 to others.
I must also mention in addition to your site, ordering and details as before what great service and of course the end products, i’ll certainly spread the word!
A quick review of the pygmy lamps: brighter, whiter and much cooler running than a 15W incandescent, ideal for brightening smaller shades with
less glare from the top and of course much cheaper to run.
Thanks again, sure i’ll be back soon!
Lights in kitchen, and dining room areas are resolved, Thanks go to Tracy :-)
I received the order on Friday so was very pleased with how quick the bulbs arrived
The bulbs are brilliant, nice and bright with no waiting for them to warm up – had made a big change to our kitchen
I must admit this is some excellent customer service :)
Yes I received my order and everything was in perfect condition! The light bulbs are also working perfectly well so absolutely no worries at all. I also received the discount card, thank you very much for that.
Many thanks for all this exceptional service
Ms C Fixmer (Email)
yes I received the bulbs 17th of Feb, at the time that was stated
in an email I got and I am very pleased with them and the service
you provided, the product and speed of delivery so thanks very much.
I will certainly use your company again and also recommend
you to others.
yours Michael (Email)
Just wanted to say that order arrived today, beautifully packed, quick response to order, excellent website, very helpful sales person on the phone and the bulbs are an improvement in the lamps on the original bulbs.
So one very happy customer and wanted to say so as all the above is all too rare these days even online. Will use you again,
Regards, Jean (Email)
I rang your office this morning to complement your company on such a prompt delivery. As for voucher I am already planning to spend it on ceiling light for the bathroom.
So glad my son recommend your company